facilities

enhanced performance

Integrated total management services – delivered by people who care

As industry leaders in integrated facilities management, we work closely with our customers across multiple sectors, including some of the UK's most complex and highly regulated environments. We adhere to the principles of ISO 44001 Collaborative Business Relationships; deploying world class people, processes and systems; evolving environmental, social and governance strategies; and applying award-winning safety and assurance methodologies.

A people-led approach means we maintain the highest levels of safety performance, compliance, operational excellence and efficiency; crucially this also provides evidence-based insight to further optimise the facilities experience of every customer.

Robust risk mitigation and business continuity ISO 23001 accredited processes underpin all our daily activities. We also take a long-term view: every customer receives forward-focused advice and support to ensure strategic, technical and sustainability improvements are realised.

Solutions for your organisation

The first step is understanding. Our award-winning key account management approach helps us get to grips with your organisational culture, building portfolio, service needs and business challenges. We use this knowledge to evolve facilities strategies and optimise services. Every solution draws on our range of soft and hard facilities services – and has strategic planning, sustainability and evolution built in.

Empowered and positive people

Our people make things happen. We enjoy the highest employee retention rates in the Facilities Management sector thanks to a culture of personal development and positive health and wellbeing. Our valued employees are supported by our hand-picked partner network. Together, our expert teams take pride in delivering comprehensive, tailored services for all our customers.

Leading edge data and technology

Reliable, actionable data is crucial for robust facilities decision-making in the short and long term. Clever use of digital technology, data integration and analytics via our One Data World platform gives our customers high-definition, assured data and insights which continually drive operational excellence, compliance and strategic improvement.

Proven leadership managing estates, properties and assets

We lead the integrated facilities sector, thanks to best-in-class skills and competencies, plus a deep legacy of engineering and technical services. We have long-term customers in some of the UK's most complex and regulated environments: defence, aerospace, nuclear, life-sciences, utilities and government. As a result, we operate at the UK's highest operational and cyber security standards, with processes aligning to ISO 31000.

Future-proofing and sustainability

A consistent, holistic focus on sustainability and an assertive approach to achieving Net Zero is core to our operations. We also share our knowledge, offering our customers’ access to advanced energy solutions and sustainable solutions for plastics, water usage and waste. We also use wellbeing, safety and personal development programmes to drive our own organisational resilience.