Our goal is to create greater wellbeing awareness, self-management, and support in six key areas:
Our team members across the country collaborate to develop industry-leading wellbeing policies, initiatives, and interventions.
Together as one we created the award-winning Boost mental health and resilience education and skills development programme, as well as our unique ‘6 ways to wellbeing’ initiative.
This programme helps people enhance their own and colleagues’ wellbeing, inclusion, psychological safety, and performance.
Talk & listen, be there, feel connected
Do what you can, enjoy what you do, move your mood
Let food be your medicine and medicine be your food
Remember the simple things that give you joy
Embrace new experiences, see opportunities, surprise yourself
Your time, your words, your presence
We measure our organisation’s wellbeing via 17 indicators and are proud to have seen an increase of 12.5% since January 2021.
We are committed to building a sustainable, fair, and constantly improving people-centric service for our customers and stakeholders. We’re adopting the very best practices to enable an authentic, inclusive, and diverse culture and are proud to be working towards the UN Sustainable Development Goals.
Read our responsible business report
Our Creating Balance programme features 40 initiatives to actively monitor and develop equality, diversity, and inclusion. These include:
We are proud that we have some of the lowest staff turnover rates in UK Facilities Management industry. It’s no accident. For a decade now, we’ve been building a values-based workplace culture, supported by high quality communication, development opportunities and employee benefits.
We measure our progress via engagement statistics such as absence, sickness, turnover and recommendation levels, and conduct regular surveys to assess the sentiments, wellbeing, and issues that matter.
Our four core values underpin our cultural DNA and inform our strategies, behaviours, and performance at every level:
People Who Care
We care about every life we touch: our colleagues, customers, supply chain partners and the communities we work with. Long-term, sustainable success and positive impact depends on truly inclusive environments and ways of working that ensure dignity, fairness, opportunity, and respect.
Safe & Secure
We’re committed to creating the safest and most secure environments, teams, experiences, and outcomes. We never compromise on physical safety, mental wellbeing, personal, commercial or cyber-security. Everyone we work with is entitled to a safe workplace, where we can work without harming ourselves or others.
Together as One
Collaboration is at the heart of our culture, shaping how we work with each other, our partners, and our customers. We were the first facilities management in the world to achieve the BS 11000 collaborative business relationships standard and one of the first six companies around the globe to achieve ISO 44001, the international standard for collaborative business relationship management.
Active & Ambitious
We act with energy and ambition, evolving and responding to our customers’ needs. Creating a sustainable and successful business means balancing our immediate response with longer-term actions; investing in innovation and nurturing new ideas and concepts to ensure we constantly raise our standards, impacts and performance.
Winner of the Recognised Service Provider Champion award in 2022
11 RoSPA awards for health and safety in 2022
Winner of the IWFM award for employee wellbeing in 2020
BSC International Safety Award winner in 2022
BSI Standards User Award Winner, Business Performance Improvement in 2022
Flex benefits platform
Our award-winning Flex app allows employees (and their families) to access a range of support tools, including healthy living tips, our employee assistance programme, debt management schemes, and more. The app is attracting more and more sign ups every week and is now a vital communications lifeline with our colleagues across the country, many of whom work outside normal office hours, or are mobile with no fixed base.
Flexible holiday scheme
This scheme gives EMCOR UK employees the opportunity to offset salary in return for up to 5 additional holiday days every year.
Parent/carer-friendly flexible hours
We’re committed to helping working parents and caregivers stay fully employed and engaged in the workplace. That’s why we allow managers and staff the discretion to flex their working hours. It means working parents can pick up and drop off their children at school or nursery, and carers can look after their loved ones.
Maternity, paternity, and surrogacy support
Our maternity scheme allows new mums up to a year away from work, with 26 weeks full pay, 13 weeks Statutory Sick Pay (SSP), and a further 13 weeks unpaid. Fathers get an industry-leading 6 weeks full pay, while in the event of a pregnancy loss (including terminations) we offer 2 weeks paid leave for both parents. And now, our new Surrogacy and Adoption Policy is there to support couples when a new child joins their household.
Training and apprenticeships
We offer over 500 training courses, accessed via our online portal or via classroom-based learning. Modules cover Health & Safety, specialist technical skills, sustainability, mental health & resilience, and key account management skills. Also, each year we employ 25 apprentices to receive on-the-job training, picking up valuable experience, skills and confidence while actively contributing to our success.
To ensure our colleagues feel connected, informed, and supported we use video, physical mail-outs, emails, drop-in briefings, communication via our Flex Benefits platforms, and regular in-person manager briefings.
We offer all our office-based support and management teams the chance to establish the pattern of in-office and remote working that suits them, their families, and their work objectives.