EMCOR UK is delighted to receive recertification of ISO 44001, the international standard for collaborative business relationship management systems, which further cements the company vision of creating a better world at work.
ISO 44001 provides guidance for identifying, developing and managing multi-dimensional collaborative business relationships between organisations.
The principles and practices embodied in ISO 44001 underpins EMCOR UK’s approach to identifying customers’ strategic and operational requirements, delivering sustainable value for customers through excellent people, services, innovation and quality.
As a founding partner of the Institute for Collaborative Working (ICW) and a member of the Association for Key Account Management (KAM), this standard is particularly important to EMCOR UK, as it puts customers and collaboration at the heart of the business. It affirms the ongoing commitment to being the best in class for collaborative working in the world of Facilities Management.
Jeremy Campbell, Executive Director, Marketing and Business Solutions, and member of the ICW Advisory Council said: “ISO 44001 is a powerful and practical framework. It helps collaborative organisations to set the vision and objectives, define value creation, establish the implementation plan and set the foundation for joint effective and successful relationship management. At EMCOR UK we’ve been involved in its development from the outset and we continue to use this leading framework in the way we conduct business with our customers.”
Steve Dolan, Operations Director and Board Director of the Association of Key Account Management, commented: “As the first FM service provider to achieve this international standard back in 2017, we are thrilled to have been recertified. The systematic approach to the ISO 44001 standard, together with our KAM programmes are essential to EMCOR UK building highly collaborative life-time relationships, that drive value creation and a deep understanding of our customers.”
Suzanne Rowbottom, Quality Assurance Manager, added: “I was incredibly proud to be part of the team that delivered an excellent result during the rigorous two-day assessment process. It is great to receive this recognition which reiterates that our mature management system continues to excel and deliver results, with EMCOR UK demonstrating it fully embraces the spirit of the collaborative business relationship standard.”
Contact us to find out how we can use our collaborative approach to support you and your organisation in creating a better world at work.