EMCOR FACILITIES SERVICES VALUE DELIVERED
In selecting EMCOR as their technical Facilities Management (FM) service provider, Barclaycard is able to enjoy the following value adds which are delivered as part of the contract:
- A true business partnership relationship.
- Dedicated EMCOR account management focused on delivering continuous improvement and working to Barclaycard's business objectives.
- Access to EMCOR's integrated facility management systems and processes which deliver total compliance and protection on all Health, Safety, Quality, Environment & Energy (HSQEE) Legislation
- A Facilities Management partner that will focus on delivering energy management and energy saving initiatives in-line with their Group Property Services Energy Savings Programme
- EMCOR UK's commitment and undertaking to ensure total asset management care and optimum efficiency during its total life cycle
TOTAL FACILITIES MANAGEMENT SCOPE OF WORK
EMCOR looks after a diverse range of services for Barclaycard from building engineering services including building fabric maintenance, water treatment and hygiene through to energy management and property maintenance services.
The full service delivery enables Barclaycard to concentrate on their core business activities without the worry of day-to-day building and asset management activities.
- Building engineering service maintenance
- Emergency call out cover
- Asset management
- Cleaning and housekeeping services
- Building fire detection & intruder systems
- Handyman and porterage services
- Electrical power & distribution
- Water treatment & hygiene
|
- Energy management
- Building fabric maintenance
- Property maintenance
- Public health engineering services
- Building management team
- Internal and external drainage system
- Vending services
|
FACILITIES SERVICES BACKGROUND
Barclaycard is Europe's leading issuer of credit cards with 11 million cards in circulation worldwide. EMCOR has developed and established a strong business partnership with Barclaycard and is responsible for the total facilities management of the building engineering services across the entire Northampton site and all regional centers.
Barclaycard relocated its new headquarters to Barclaycard House in Northampton, a new 375,000 square foot building, consisting of 6 blocks built around a glass-covered street. Approximately 2,500 Barclaycard staff moved into the new offices in February 1997.
The building has gained an "Excellent" rating of the British Research Establishment Environment Assessment Method (BREEAM rating) – this means Barclaycard's new headquarters is recognised as being very ecologically and environmentally "friendly" with its use of natural resources and recycled materials.
FACILITIES SERVICES OBJECTIVES
- To assist Barclaycard facilities management teams in producing World Class support services.
- To establish, maintain and enhance long-term customer relationships.
- Manage Barclaycards utility usage across the UK property portfolio to achieve Barclay's Group Property Services Energy Saving Targets.
TOTAL FACILITIES MANAGEMENT SOLUTIONS
- EMCOR full service delivery enables Barclaycard to concentrate on their core business activities without the worry of day-to-day building and asset management activities.
- EMCOR has dedicated site teams across the UK to carry out facilities support services on site, which includes facilities management supervision, administration and a team of technical operatives.
- The contract relationship has proved so successful that an expansion of services now includes Barclaycard properties in Manchester, Liverpool, Stockton-on-Tees, Crawley,Glasgow and Dublin.
- EMCOR's dedicated technical support staff to energy audit and update all electrical power and distribution systems across the Barclaycard portfolio to ensure compliance.
- Introduction of a single platform for HSQEE.
- Introduction of a dedicated small works team to effectively manage the "office churn" requirements across the Barclaycard UK portfolio.
This document contains confidential and proprietary information and is intended solely for the internal business use of EMCOR Group, Inc. and its subsidiaries ("EMCOR"). The download, reproduction, or use of this document (in whole or in part) by anyone other than an EMCOR employee is not permitted and the distribution or display of this document (in whole or in part) to anyone other than an EMCOR employee is not permitted without the prior written consent of the Marketing and Communications Department of EMCOR Group, Inc. This document should be returned to EMCOR immediately upon request.
Copyright 2004, EMCOR Group, Inc., All Rights Reserved
| |
1 Thameside Centre, Kew Bridge Road
Kew Bridge, Middlesex
England TW8 0HF
T: 011 44 20 8380 F: 011 44 20 8380 6701 |
|
 |
